We are proud to have been recognized by the Consumer Choice Awards for the Best Snow Removal company in Northern Alberta in 2016, 2017 and 2018. Our business to business relationships have also been awarded in 2017 and 2018 by the Top Choice Awards for Best Commercial Snow Removal company. In 2017 we were rated one of Edmonton's Best Three Lawn Maintenance companies by ThreeBestRated.ca.
HIGHEST LEVEL OF CUSTOMER SATISFACTION
We always strive to maintain the highest level of customer service and satisfaction, proven by our high percentage of returning clients and overall business growth. We don't hide from feedback and welcome it through seasonal Customer Service Surveys to strive for continual improvement to all facets of our operation. We have no complaints on file with the Better Business Bureau, are Certified Professionals through RenovationFind.com and have only 5-star reviews on Google.
We are the only property maintenance company in Alberta to offer up-front pricing with a guaranteed seasonal flat rate. Our all-inclusive contracts ensure you stay on budget. We have absolutely no hidden extra charges, and we will never run up your bill with unnecessary items such as charging you for bagging lawn clippings or even charging for the bag itself. In the winter, we include salt applications at no additional charge and repeat service visits during heavy snowfalls.
CENTRALLY LOCATED FOR RAPID RESPONSE
Our equipment yard is located near Yellowhead Trail and Fort Road, allowing us to effectively save on travel and deployment times. We have reliable, up-to-date equipment, back-up equipment in case of breakdowns, experienced personnel, and large stockpiles of salt, fertilizer and ice melt - all within minutes of our contracted clients.
CONNECTED FOR CONTINUOUS IMPROVEMENT
Our crews and management belong to organizations and agencies that allow our teams to focus on continuous improvement and connecting with the communities we serve through on-going training, re-certification and charitable works. We are proud to be members of the Alberta Construction Safety Association (ACSA), the Snow & Ice Management Association (SIMA), the Alberta Association for Safety Partnerships (AASP) and the Seniors Association of Greater Edmonton (SAGE).
EXPERIENCED, CARING AND LOYAL CREWS
Our team of crew members are highly skilled, experienced, accountable, and honest. We invest considerable effort to recruit, retain, and manage our crews to ensure reliable, consistent, and outstanding quality work. Our crew members are full-time salaried employees with health and dental benefits, paid vacations, seasonal bonuses and regular recognition events. We do not hire temporary workers or employ the services of temp agencies. Quite simply, we employ people you can count on to deliver the quality service you deserve.